Terms of Service & Refund Policy
Welcome to TokCarousel (tokcarousel.com). Please read these Terms of Service carefully before utilizing our website, AI generator, and export tools.
Key Creator Guarantees:
- 14-Day Money-Back Guarantee on all Pro subscriptions.
- 100% Content Ownership: You own all commercial rights to generated slides.
- Zero Hostage Data: 100% client-side Canvas rendering.
01. Acceptance of Terms
By accessing or using TokCarousel (referred to as "we", "us", or "the Service"), you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service. If you are using the Service on behalf of a company or entity, you represent that you possess the authority to bind such entity.
02. Description of Services & Client-Side Rendering
TokCarousel provides web-based AI-powered content structuring and client-side 9:16 vertical slide deck generation tailored for mobile social media (TikTok, Instagram Reels/Stories, YouTube Shorts, LinkedIn Carousels).
Our rendering engine leverages in-browser Canvas technology to export high-resolution 1080x1920 images directly on your device. We do not store or host your exported image files on our centralized servers.
03. Subscriptions, Pricing & Billing
TokCarousel offers both free access (with subtle attribution watermark) and premium paid tiers:
- Pro Monthly Plan: $9.90 USD / month, billed recurring monthly until cancelled.
- Pro Annual Plan: $69.00 USD / year (equivalent to ~$5.75/month), billed annually.
All payments are securely processed by authorized third-party merchant partners (Stripe and Waffo) with industry-standard PCI-DSS Level 1 encryption. You may cancel your subscription at any time with one click from your account dashboard or by emailing support@tokcarousel.com. Upon cancellation, your access remains active until the end of your prepaid billing period.
04. 14-Day Money-Back Guarantee & Refund Policy
We stand firmly behind the quality of TokCarousel. If you are not completely satisfied with your Pro subscription, you are entitled to a full refund subject to the following clear terms:
14 Calendar Days
From initial purchase or upgrade date.
5–10 Business Days
Credited back directly to original payment method.
Email Support
Send receipt or email to support@tokcarousel.com.
* No tedious questionnaires or hidden hurdles. Requests submitted within the 14-day window are honored promptly without friction.
05. Acceptable Use Policy (AUP) & AIGC Content Standards
TokCarousel is committed to maintaining a safe, lawful, and ethical creator ecosystem. Because our service utilizes AI-powered text generation and visual formatting, all users must strictly adhere to the following AIGC Content Standards and Prohibited Categories:
1. Six Strictly Prohibited Content Categories (禁止生成内容六大类)
- ① Sexually Explicit / NSFW Material (色情与成人内容): Generating pornographic imagery, non-consensual sexual content, adult exploitation, erotic solicitation, or sexually suggestive depictions.
- ② Violence, Gore & Self-Harm (暴力、血腥与自残): Depicting graphic violence, bloodshed, gore, torture, physical harm, weapons fabrication, or promotion/encouragement of suicide and self-harm.
- ③ Hate Speech & Harassment (仇恨言论与骚扰): Generating hate speech, defamation, threats, targeted harassment, bullying, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or age.
- ④ Child Sexual Abuse Material / CSAM (儿童不安全与剥削内容 - 零容忍): Any form of child sexual abuse material (CSAM), child exploitation, endangerment, or inappropriate depictions involving minors. Strict zero tolerance policy with immediate law enforcement reporting.
- ⑤ Deepfakes, Impersonation & Deception (深度伪造与冒充他人): Generating deceptive deepfakes, unauthorized synthesis of real individuals, impersonating celebrities or public figures to mislead, defame, or orchestrate financial fraud/phishing schemes.
- ⑥ Intellectual Property & Trademark Infringement (侵犯版权与商标): Knowingly using the Service to plagiarize, counterfeit, replicate proprietary trademarks, or infringe upon third-party copyrights without legal authorization.
- ⑦ Illegal & Fraudulent Activities (违法与欺诈活动): Generating deceptive scams, phishing schemes, or materials violating applicable local, national, or international laws.
2. User Reporting Channels & Abuse Notification (用户举报渠道)
If you encounter any content or user-generated asset created with TokCarousel that violates these standards, please submit a report immediately to our Trust & Safety team:
support@tokcarousel.com / abuse@tokcarousel.com
* We commit to reviewing all abuse reports within 12 to 24 hours.
3. Platform Content Moderation & Enforcement Process (平台内容审核与违规处置机制)
- Pre-Generation Safety Filters: Inputs are automatically filtered against standard safety classifiers to prevent generation of harmful content.
- Investigation & Takedown: Upon receipt of a valid infringement or abuse notice, we will immediately disable the offending account and revoke access to associated resources.
- Penalty & Termination: Confirmed violations result in immediate, permanent account termination, forfeiture of subscription without refund, and potential referral to relevant authorities for severe criminal violations (such as CSAM or cyber-fraud).
06. Intellectual Property & Commercial Rights
Your Content: You retain 100% full ownership of any raw text, copy, notes, and ideas you input into the Service, as well as all resulting exported graphic deliverables. Pro Plan users receive full, perpetual commercial license to use generated assets for business, client work, advertising, and monetized social accounts.
TokCarousel Intellectual Property: TokCarousel retains all rights, title, and interest in and to the platform codebase, user interfaces, branding, proprietary typography styling configurations, and software architectures.
07. Disclaimers & Limitation of Liability
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. In no event shall TokCarousel, its founders, or service operators be liable for indirect, incidental, special, consequential, or punitive damages resulting from your use of the platform.
08. Contact & Legal Notices
For any questions regarding these Terms, 14-day refund requests, or compliance inquiries, please contact our dedicated support team directly: